live update symantec endpoint protection

On Windows, LiveUpdate requires administrator-level rights. This error message appears if LiveUpdate does not have the correct rights and permissions to pass through the firewall. For details on how to modify this value, please see The LiveUpdate session exited with a return code of 1835: Error - The LiveUpdate server failed to respond in a reasonable amount of time. Because some networks scan files at the perimeter, Symantec added a configurable time-out value to LiveUpdate version 2.5 and later. This problem can happen when a proxy or firewall holds the content that LiveUpdate requested for longer than LiveUpdate's default time-out value.

If the LiveUpdate client is required to connect to the Public LiveUpdate servers through a proxy server, ensure that the proxy connection information is properly configured for LiveUpdate via the LiveUpdate control panel, or the LiveUpdate policy for products calling LiveUpdate. To fix the problem, try each of the following solutions in the order that they appear. This problem has more than one cause, so more than one solution is provided. If you use a Norton product for home or home office, read Error: 'LU1835: Connection to the LiveUpdate server failed'. Try running LiveUpdate again.īefore you begin: This document is intended for use with Symantec Enterprise products. This could happen because you could not connect to the server, the server is now unavailable, or you became disconnected from the server. The LiveUpdate server failed to respond in a reasonable amount of time. LU1835: Connection to the LiveUpdate server failed. When you run LiveUpdate, you see the following error message:

LiveUpdate sessions on a Symantec Endpoint Protection Manager (SEPM), Symantec Endpoitn Protection 11 (SEP 11) client, or other Enterprise product fail.

Live update symantec endpoint protection